Meet Ben:
Ben's journey with us began over a year ago. Struggling with severe drug abuse and schizophrenia, Ben faced numerous challenges that made daily life incredibly difficult. His family, overwhelmed and frustrated, sought help from various care companies, only to be turned away due to the complexity of his needs. That's when they found us.
Our Commitment:
From the moment we took Ben under our care, we committed to understanding and managing his unique needs. Despite the challenges, our dedicated team embraced the opportunity to make a difference in Ben's life. Over the past year and two months, we have provided comprehensive care, including managing his medication, shopping, cleaning, and overall well-being.
Personalised Care:
We quickly learned about Ben's triggers, routines, and favourite places. This knowledge allowed us to create a personalised care plan that ensures his safety, health, and happiness. Our team works tirelessly to minimise his episodes and provide a stable environment where he can thrive.
24/7 Support:
One key aspect of our care is our 24-hour on-call support line. Ben knows he can reach out to us anytime he needs help, which provides him with a sense of security and peace of mind.
A Happy Outcome:
Today, Ben and his family are happier and more at ease than ever before. His family is relieved to know he is in capable hands, and Ben himself has shown remarkable improvement. The trust and bond we have built with Ben and his family are a testament to our commitment to exceptional care.
A Recommendation:
Ben's family has been so impressed with our services that they have recommended us to others in need. Their satisfaction and Ben's progress are the greatest rewards for our team.
At Fortress Care Limited, we believe in transforming lives through compassionate and personalised care. Ben's story is just one example of how we strive to make a positive daily impact.